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Understanding time-off balances

How to check current and predicted time-off balances from the Employee Portal

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Written by Support

The basics

Employees can view time-off balances in Planbase from:

  • The flight icon in the Employee Portal header

  • Inside the time-off request flow when creating a new request (Submit Time Off)

Balance is your hours as of today, or as of the request date when you are viewing balances from the request modal. Hours available is what remains after pending requests and related future accruals.

Some balances are pulled directly from payroll systems like ADP or Gusto. The Remaining Balances tab on the flight icon is only available when your organization has payroll time-off sync enabled.


Understanding the Remaining Balances table

Each row is a time-off policy that applies to you.

Column

What it means

Policy type

The type of time off (e.g. Sick, PTO, Floating Holiday).

Balance

Hours as of today (or the date of the request). May come from your payroll provider (e.g. ADP).

Other requests

Hours already requested that are still pending payroll export or approval.

This request

Hours in the request you’re currently submitting or viewing. Only shown in the request modal, not on the Remaining Balances tab.

Hours available

Hours remaining after pending requests and related future accruals.


Understanding predicted balances

When you request time off for a future date, Planbase calculates a predicted balance — an estimate of how many hours you’ll have by then, based on future accruals and pending requests not yet sent to payroll.

Hours available in the top table is based on the lowest predicted balance between now and the end of your current request, so the balance doesn’t drop below zero at any point.

Once a request is approved and exported to payroll, those hours come out of Balance and are no longer treated as pending.


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